Contact Us
If you need to contact Sites Not On Gamstop, this page explains what we can help with, what to include in a message and where to go for problems we can't solve. We are an independent research and comparison site. We are not a casino, and we don't hold player accounts.
What you can contact us about
We're glad to hear from readers about the guides and reviews on computernostalgia.net. The most useful messages fall into these groups:
- Corrections: a bonus term, payment method, limit or licence detail on our pages looks out of date or wrong.
- Feedback: something in a guide was unclear, or you'd like a topic explained, such as wagering requirements or identity checks.
- Questions about our method: how we compare operators, how ratings work or how we handle commercial relationships. Our About Us page covers this first.
- Business or editorial enquiries: partnerships, press or data requests.
What we can't help with
Being clear about this saves you time. We can't do any of the following:
- Access, unlock or close your account at any casino or betting site.
- Recover deposits, release withdrawals or settle disputes with an operator.
- Act as a regulator, arbitrator or legal adviser.
- Confirm the status of a specific bet, bonus or verification request.
For those issues, start with the operator's own support and complaints procedure. Keep screenshots, dates, transaction references and copies of the terms you accepted. If the complaint isn't resolved, the licence details in the operator's footer show which body, if any, oversees it. Sites outside the UK licensing system may offer far fewer routes for redress, which is a real risk to weigh.
How to write a message we can act on
- Give the page address or the name of the guide you're referring to.
- Quote the statement you think is wrong or unclear.
- Say what you believe is correct and, if you can, where you saw it, such as the operator's current terms page.
- Add the date you checked, because bonus terms and payment options change often.
- Leave out passwords, full card numbers and identity documents. We never need them.
How we handle corrections
Offers and terms on this site are time-sensitive. Headline bonuses come from operator advertising, and we treat them as advertising until we have checked the full terms. When you report a discrepancy, we compare it against the operator's published terms and update the page if we can verify the change. We can't promise a reply to every message or a set turnaround, but factual corrections are given priority.
Commercial relationships
We may earn a commission if you follow a link to an operator and sign up. That doesn't buy position: rankings rest on our own research, and payment does not change them. If you think a page reads as promotional or leaves out a drawback, tell us. For the full picture, see our Terms and Conditions.
If gambling is causing you harm
If you're worried about your gambling, or someone else's, please don't wait for a reply from us. Our Responsible Gambling page explains self-exclusion, deposit and loss limits, and blocking software. In Great Britain, GamCare runs the National Gambling Helpline on 0808 8020 133, and GAMSTOP offers free multi-operator self-exclusion for licensed sites. Please check the current details on their official websites, as services can change.
You must be 18 or over to gamble. Nothing on this site is a guarantee of winnings, and gambling shouldn't be treated as income or a way to solve money problems.
Before you get in touch
You may find your answer already covered in our main guide to non GamStop casinos, which explains licensing, bonuses, payments and withdrawals. If it doesn't, send us your question. Every message helps us keep these pages accurate.